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Legal

Privacy Policy

Effective Date: October 26, 2026

Introduction

Contrast Software Solutions (“Contrast,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, and protect information when you visit thecontrastsolution.com, contact us, or communicate with us about our services.

1. Information We Collect

We may collect the following information:

  • Contact information: Your name, email address, phone number, and other information you choose to provide.
  • Inquiry and business information: Details about your website, organization, service needs, or communications with us.
  • Website usage information: Technical information such as IP address, browser type, device information, and pages requested, which web servers commonly record to deliver and protect a website. With your permission, we also collect analytics information about how visitors use our website (see section 4).

We generally collect information that you provide directly or that is collected automatically when you use our website.

2. How We Use Information

We use information to:

  • Respond to inquiries and service requests.
  • Communicate about our services and potential projects.
  • Manage client relationships and provide ongoing support.
  • Follow up with people who have expressed interest in our services.
  • Share relevant information about our services and offerings, where permitted by law.
  • Maintain, secure, and improve our website and business operations.
  • Meet applicable legal and business obligations.

You may request that we stop sending you promotional communications at any time.

3. Information Submitted Through Our Forms

When you contact us or submit a project inquiry, we may collect information such as your name, email address, company or organization, job title, website address, phone number, services requested, project details, desired start timeframe, and estimated budget.

Our forms ask for different information:

  • Contact form: your name, email address, the kind of help you need, your website address (optional), and your message.
  • Start a Project form: your name, email address, company or organization, the services you need, when you’re hoping to start, and your project details. Your job title, company website, phone number, and estimated budget are optional.

We use this information to respond to inquiries, evaluate potential projects, communicate about services, and manage business relationships.

Form submissions may be delivered to and retained in our business email systems and, when appropriate, transferred to internal business management systems. Submitting a form does not create a public account or publicly display your information.

We do not require visitors to provide SMS consent to submit a project inquiry. The Start a Project form includes an optional checkbox for text message updates, and we record whether you selected it along with the wording shown at the time.

To limit spam, our form handler keeps short-lived, anonymous counters based on a one-way hash of your IP address. These are deleted after about an hour.

We may retain correspondence and contact information for future follow-up, business purposes, or as otherwise permitted or required by law.

4. Cookies and Analytics

We use cookies and similar technologies to support the functionality of our website and understand how visitors use it.

  • Essential: Your browser stores your cookie choice so we don’t ask again on every page. This is always active and contains no personal information.
  • Analytics (optional): With your permission, we use Google Analytics to measure website traffic, page views, referral sources, and interactions with our website. This information helps us understand how people find our services and where we can improve the experience.

Optional analytics is disabled until you provide consent through our cookie preferences. Until then, Google Analytics is not loaded and does not set cookies. We do not use advertising, remarketing, or advertising personalization features.

You can accept, reject, or change your analytics preferences at any time using the Cookie Preferences control in the website footer. If you turn analytics off, we stop collecting analytics information and remove Google Analytics cookies from your browser where possible. Information collected before you changed your preference may remain with Google under its retention practices.

Google may process information collected through Google Analytics in accordance with its own privacy practices. See Google’s Privacy Policy and how Google uses information from sites that use its services for additional details.

Our website also links to our appointment scheduling page, which is provided by a third party, and to our client hub for existing clients. Those services may use their own cookies when you visit them, under their own privacy practices. Our hosting provider may use technical cookies or server logs needed to deliver and protect the website.

You can also manage or block cookies through your browser settings.

5. Third-Party Services

We use service providers and technical platforms to operate our business and website.

These may include services for hosting, email, appointment scheduling, telecommunications, website analytics (Google Analytics, only with your permission), website functionality, and technical infrastructure.

When you use an external service, such as appointment scheduling, that provider may collect and process information under its own privacy practices.

We may also use internal business systems to organize customer communications, projects, and support requests.

We do not sell or rent personal information to third parties.

We may share information with service providers when reasonably necessary to operate our business, deliver requested services, or meet legal obligations.

6. Phone Calls and Text Messaging

We use business telephone and text messaging services to communicate with clients, prospective clients, and business contacts.

When you call or text us, we may receive your phone number and information you choose to share.

If you choose to opt in to text messaging through our website, we may send conversational and informational messages related to your inquiry, appointments, projects, and services.

SMS consent is optional and is not required to submit a project inquiry.

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us at info@thecontrastsolution.com.

We do not sell mobile phone numbers or share mobile opt-in information or SMS consent with third parties or affiliates for their own marketing or promotional purposes. Our telecommunications providers may process information as necessary to provide calling and messaging services on our behalf.

We may retain records of SMS consent, communications, and opt-out requests as appropriate for business operations and recordkeeping.

7. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business relationships, meet legal obligations, and support legitimate business operations.

Retention periods may vary depending on the information and the purpose for which it was collected.

8. Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

You may also request that we stop sending promotional communications or withdraw consent to optional communications.

To submit a privacy request, contact us using the information below. We may need to verify your identity before processing certain requests.

Our website may contain links to third-party websites or services.

We are not responsible for the content or privacy practices of websites operated by other organizations. We encourage you to review their privacy policies when using those services.

11. Changes to This Policy

We may update this Privacy Policy as our services, technology, or business practices change.

Updates will be posted on this page with a revised effective date.

12. Contact Us

For questions about this Privacy Policy or how your information is handled, contact:

Contrast Software Solutions
Email: info@thecontrastsolution.com
Website: thecontrastsolution.com